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Frequently Asked Questions

Quick answers to common questions

How do I get started with AuraSpeed?

Sign up for a free account to access 3 Fiora AI chats per day and basic tools. Upgrade to DIY ($47/month) for unlimited access to all features, or browse our Marketplace to hire freelancers.

What's the difference between DIY and Marketplace?

DIY gives you unlimited access to all creator tools and Fiora AI to grow your channel yourself. Marketplace lets you hire vetted freelancers for specific tasks like video editing, thumbnails, and scripts.

Is Fiora AI really available 24/7?

Yes! Fiora is an AI assistant trained specifically for YouTube growth. Click the chat button anytime to get instant answers about strategies, features, and best practices.

How much does the Marketplace cost?

Browsing is free! We only charge a 3% platform fee when you complete a transaction (vs 15-20% on other platforms). Freelancers keep 90% of their earnings.

Can I cancel my subscription anytime?

You can cancel your DIY subscription anytime from your account settings. No questions asked, no cancellation fees.

Do you offer refunds?

We offer a 7-day money-back guarantee for DIY subscriptions if you're not satisfied. For Marketplace transactions, refund policies depend on the freelancer's terms.

How do I contact a real person?

Email us at hello@auraspeed.com and our team will respond within 24 hours. For instant help, chat with Fiora AI using the button at the bottom right.

Is my data secure?

Yes! We use industry-standard encryption and never share your data with third parties. Read our Privacy Policy for full details.

Helpful Resources

Learn more about AuraSpeed and YouTube growth

How It Works

Learn how AuraSpeed helps you grow your channel

Read Guide

Features & Pricing

Explore all features and find the right plan

View Features

Marketplace

Browse talented freelancers for your projects

Browse Freelancers

Still Need Help?

Chat with Fiora AI for instant answers, or email us at hello@auraspeed.com